Privacy Policy

PRIVACY POLICY

Thank you for choosing to be part of our community at Camp Sunnies (“Camp Sunnies”, “we”, “us”, or “our”). We are committed to safeguarding your personal information and your right to privacy. If you have any questions or concerns about this policy, or how we handle your personal data, please contact us at info@campsunnies.com.

When you visit our website www.campsunnies.com and engage with our services, you trust us with your personal information. We take this responsibility seriously. This Privacy Policy is intended to clearly explain what data we collect, how we use it, and your rights regarding it. Please read it carefully. If you do not agree with any part of this policy, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website (such as www.campsunnies.com), and any related services, sales, marketing, or events (collectively, the “Services”).

By accessing or using our Services, you acknowledge and consent to the collection, use, and sharing of your information as described in this Privacy Policy.

What Information Do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared With Anyone?
Who Will Your Information Be Shared With?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Data Breach
Controls for Do-Not-Track Features
Do California Residents Have Specific Privacy Rights?
Do We Make Updates To This Policy?
How Can You Contact Us About This Policy?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide
We collect personal data that you voluntarily provide to us when registering on the Services, placing an order, signing up for updates, or contacting us.

This may include:

Names, addresses, phone numbers, email addresses, and other contact details
Login credentials such as passwords and security hints
Payment information, such as credit card details and security codes (processed via Shopify Payments – see: Shopify Privacy Policy)

All data must be accurate and updated as necessary.

Information Automatically Collected
When you use our Services, we automatically collect certain technical data:

IP address, device and browser type, operating system
Language preferences, referring URLs, geographic location
Usage patterns and timestamps
This helps us maintain system integrity and improve our Services.

We also collect identifiers via cookies, analytics tools, and advertising technologies.

2. HOW DO WE USE YOUR INFORMATION?

We use personal data for legitimate business purposes, contract fulfillment, legal compliance, or with your consent.

Use cases include:

Creating and managing accounts
Processing orders, payments, returns
Sending promotional content (based on your preferences)
Delivering SMS updates (opt-in only; reply STOP to unsubscribe)
Displaying testimonials (with your permission)
Administering contests, surveys, and feedback requests
Targeting advertisements and measuring performance
Complying with legal obligations and responding to lawful requests
Preventing fraud and enforcing our terms

We may also use anonymized data for analytics and improvement of our Services.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We share personal information only:

With your consent
For legal compliance
For service delivery (e.g. shipping or payment processing)
To enforce our terms or respond to threats

Legal bases include: Consent, Contract, Legitimate Interests, Legal Obligations, and Vital Interests.

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

We share data only with the following categories of third parties:

Marketing & Advertising:

Google AdSense, Facebook Ads, Klaviyo, Salesforce

Cloud Services & Infrastructure:

AWS, Google Cloud, Shopify

Customer Communication:

LiveChat, Facebook Messenger

Media & Content Optimization:

Instagram, Vimeo, YouTube, JotForm, Google Fonts

Billing & Payments:

PayPal, Shopify Payments, Amazon Pay

Analytics & Retargeting:

Facebook Pixel, Google Analytics, Google Ads Remarketing

Website Monitoring & Hosting:

Cloudflare, Pingdom, Shopify

For more on targeted advertising and opting out, visit:

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies, web beacons, and similar technologies to collect or store information.

Learn more at allaboutcookies.org or review our Cookie Policy.

You can manage cookie preferences or opt out of tracking at https://app.retention.com/optout

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data only as long as necessary to fulfill business, legal, or contractual obligations.

If you close your account or we no longer require your data, we will delete or anonymize it unless legal retention is required.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement technical and organizational security measures to protect your data. However, internet transmission is never 100% secure. Use our Services only within secure environments.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect or market to individuals under age 18. If you become aware of such data, please email us at privacy@campsunnies.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In regions such as the EEA, you have rights to:

Access and review your data
Correct or delete your data
Restrict or object to processing
Withdraw consent

To exercise any rights, email us at info@campsunnies.com. If you're in the EEA and believe we’re violating laws, you may contact your local data authority: EU Data Authorities

Account Info:
You can update or delete your info in your account settings or by contacting us. Some data may be retained for legal or security reasons.

Email Marketing Opt-Out:
Click “unsubscribe” in our emails or email us directly. You will still receive important service-related messages.

10. DATA BREACH

If Camp Sunnies becomes aware of unauthorized access to your data, we will investigate and notify you and applicable authorities within 72 hours, as required by law.

11. CONTROLS FOR DO-NOT-TRACK (DNT)

Currently, our Services do not respond to DNT signals due to lack of universal standardization. We will update our policy if this changes.

12. CALIFORNIA PRIVACY RIGHTS

Under California Civil Code §1798.83 (“Shine The Light”), California residents can request a list of personal data disclosed to third parties for marketing purposes.

To request, email us at info@campsunnies.com.

If you are under 18 and reside in California, you may request removal of content you posted by contacting us with your account email.

13. DO WE MAKE UPDATES TO THIS POLICY?

Yes. This Privacy Policy may be updated periodically. The “Revised” date will reflect changes. Significant changes will be communicated via website or email.

We encourage you to check this policy regularly.