Frequently Asked Questions

Welcome to our FAQ page, where we’ve gathered everything you need to know about shopping with us. From sizing and shipping to returns and rewards, we’ve got you covered. Explore the answers to your most frequently asked questions and shop with confidence!

Does every pair come with a sleeping bag case?

Every pair of Camp Sunnies includes our mini sleeping bag case, a protective, packable way to carry your frames all summer. It's designed to keep your sunnies safe, and it floats, so if it ends up in the water you're covered. The case is also available to purchase separately if you need an extra one.

What lens protection do Camp Sunnies offer?

Yes! All our sunglasses offer UV400 protection, blocking 100% of UVA and UVB rays to keep your eyes safe during long days outdoors. All our styles also come with polarized lenses, which help reduce glare, especially useful around water, snow, and bright outdoor settings.

What does the CAMP4ALL mission support?

CAMP4ALL is our commitment to making summer camp accessible to every kid, regardless of their family's financial situation. Each year, we donate 1% of our profits to help cover the costs that stand between a child and camp, things like fees, gear, transportation, and meals. Every order you place goes toward supporting that goal.

What makes Camp Sunnies different from other sunglasses brands?

Camp Sunnies was built around one idea, sunglasses that actually belong at camp. Every detail comes from that place. Our frames feature real wooden temples, every pair ships with a mini sleeping bag case (that floats), and for those who want something truly personal, we offer custom engraving. We also made the Sunnies Lifejacket, a floating headband that keeps your frames safe on the water.We are a small, independent brand that genuinely cares about what we put out. That means obsessing over quality without pushing prices out of reach. And with every order, a portion of our profits goes toward CAMP4ALL, our mission to help kids who might not otherwise get the chance to experience summer camp. Most sunglasses brands sell you a product. We are building something with a little more soul to it.

How can I become a brand ambassador?

We are always looking for people who genuinely love the outdoors, summer camp culture, and everything Camp Sunnies stands for. If that sounds like you, we would love to hear from you. As an ambassador, you get to represent a brand built with real purpose, share products you actually believe in, and be part of a growing community.

To get started, reach out to us directly at team@campsunnies.com and tell us a little about yourself and why you want to be part of the Camp Sunnies crew.

My organisation wants to purchase in bulk, is this possible?

Yes, through our Camp Sunnies 4 Camps program we work directly with summer camps and organisations looking to purchase in bulk. You will get access to exclusive discounted pricing, and as a partner you can also earn up to 25% commission on orders placed through your affiliate link. Every bulk order also contributes to our CAMP4ALL mission. To learn more please click here

What are shipping times?

Orders are processed and shipped within 2–5 business days. Once shipped, delivery typically takes between 5 to 7 business days, depending on your location and local postal services. You will receive a tracking number once your order has been dispatched.

Please note: We do not expect customers to pay any import fees. In the rare event that fees are charged, please contact us at team@campsunnies.com and we will issue a full refund.

How do I track my order?

Once your order is placed, we do our best to ship your sunnies out as soon as possible. Once shipped, you will receive an email with your tracking information. You can also log into your account on our website using the email you used at checkout to view your order status at any time. For any other questions regarding your order, do not hesitate to reach out to us at team@campsunnies.com.

What is the return policy?

When you buy directly from us, we want you to be 100% happy with your experience. We hope you love everything you receive from us, but if you’re less than 100% satisfied, you may return any item(s) within 7 days after receiving your order and receive a full refund.

Terms & Conditions apply, learn more here

Which countries do you ship to?

We ship to over 30 countries worldwide, including the United States, Canada, the United Kingdom, and Australia. For the full list of countries we ship to, you can check at checkout or reach out to us at team@campsunnies.com.

Please note : All orders are shipped duties and taxes included, you will not be charged any import fees, no matter where you are ordering from.

There is an issue with my order, what do I do?

If you have an issue with your order, please reach out to us at team@campsunnies.com and we will get it sorted as quickly as possible. Include your order number and a brief description of the issue and we will take it from there.