Frequently Asked Questions

Welcome to our FAQ page, where we’ve gathered everything you need to know about shopping with us. From sizing and shipping to returns and rewards, we’ve got you covered. Explore the answers to your most frequently asked questions and shop with confidence!

What makes Camp Sunnies sunglasses different?

Camp Sunnies are the only brand truly connecting you to the joys of camp and nature. With our wooden elements, along with camp themed packaging and sunnies. They’re lightweight, durable, and built for sun-filled adventures, plus, every pair contributes to our mission of making summer camp accessible for all kids.

Are Camp Sunnies UV-protective?

Yes! All our sunglasses offer UV400 protection, blocking 100% of UVA and UVB rays to keep your eyes safe during long days outdoors.

What materials are the Sunnies made of?

Our sunnies are crafted from durable materials like polycarbonate or acetate, depending on the style, for long-lasting comfort and wear. We also incorporate natural wooden accents on the temples — a subtle nod to the outdoors that brings you closer to nature and completes your perfect summer look. All while keeping eco-conscious design in mind.

Are your sunglasses polarized?

Yes, all of our styles come with polarized lenses, which help reduce glare — especially useful around water, snow, and bright outdoor settings.

Prefer non-polarized lenses? We’d love to hear from you! Send us a message on social media. If enough folks ask, we just might expand our lineup 😊

Where do you ship?

How do I track my order?

Yes! We provide a customization service where you can create a unique pair of sneakers with personalized colors, artwork, and designs. Our expert artists will bring your vision to life. Contact us for pricing and customization options.

How long will my order take to arrive?

Orders are processed and dispatched within 1–3 business days. Once shipped, delivery usually takes 5 to 14 business days, depending on your location and local postal services.

You’ll receive a tracking number via email as soon as your order has been shipped.

We do not expect customers to pay any customs duties. If you are unexpectedly charged, please reach out to our support team at team@campsunnies.com, and we’ll make it right.

Please keep in mind that delivery times may vary due to customs clearance, local holidays, or unforeseen carrier delays.

In a rush? Reach out to our customer service agent at team@campsunnies.com for details on our express shipping option (please note: additional fees apply).

Can I return my Sunnies

Absolutely! We accept returns within 14 days of delivery for unused items in their original packaging. For full details and instructions, please visit our Return Policy page.

How can I contact Camp Sunnies?

We're always happy to help! You can reach us via email at team@campsunnies.com, or message us directly on Instagram @campsunnies. We typically respond within 24–48 hours, Monday to Friday.

I entered the wrong shipping address. What should I do?

No worries, email us at team@campsunnies.com as soon as possible. If your order hasn’t shipped yet, we’ll do our best to update the address before it goes out the door.

Do you offer gift cards?

Not yet, but we’re working on it! If you'd like to see this feature sooner, let us know. We love hearing what you’d like to see from us.

Do you offer wholesale or custom orders for camps or retail?

Yes! We love working with camps, retailers, and community organizations. Whether you're looking for bulk orders, custom branding, or a special collaboration, we’ve got you covered.

Reach out to team@summercampconnect.com with your idea or request, and we’ll be happy to put together a custom quote.

I purchased the 1-year warranty, how do I use it?

If something goes wrong with your sunnies and you’ve added our 1-year warranty, no worries, we’ve got your back. Just fill out our return form which you can find here and make sure to indicate that you purchased the warranty.

One of our team members will follow up to arrange your replacement, as if your sunnies never skipped a beat.

Before submitting, please review our warranty policy to make sure your issue is covered.